Our refund and returns policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.

To be eligible for a return:

• The jewelry item must be unused

• In the same condition as you received it

• In the original packaging

• Must include a receipt or proof of purchase

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Certain types of items are not eligible for return, including but not limited to:

• Gift cards

• Downloadable or digital products

• Certain health and personal care items

• Earrings or intimate jewelry items (for hygiene reasons)

• Customized or personalized jewelry

We also do not accept returns for products that fall under restricted categories such as hazardous materials or flammable items.

Partial Refunds

In some situations, only partial refunds may be granted, including:

• Jewelry showing obvious signs of wear or use

• Items not in their original condition

• Items that are damaged or missing parts for reasons not due to our error

• Any item returned more than 30 days after delivery

Important Notes

• Items must be carefully packaged to avoid damage during return shipping

• Returns that do not meet the above conditions may be refused or partially refunded

• All returned items are inspected before refund approval